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Personal Listening Profile®
Discover the Impact
of Five Listening Approaches
It’s estimated that people screen out or change the intended purpose
of what they hear in over 70% of all communications. The biggest
factor contributing to such miscommunications is our listening approach.
Behavioral research shows that people listen with a preferred listening
approach. The Personal Listening Profile® describes
five listening approaches:
Appreciative: Listens in a relaxed manner, seeking enjoyment,
entertainment, or inspiration
Empathic: Listens without judging, is supportive of the speaker,
and learns from the experiences of others
Comprehensive: Listens to organize and make sense of information
by understanding relationships among ideas
Discerning: Listens to get complete information, understand
the main message, and determine important details
Evaluative: Listens in order to make a decision based on
information provided and may accept or reject message based on personal
beliefs
Match Listening Approaches
to Communication Needs
The Personal Listening Profile® helps people in
your organization:
discover their natural approach to listening
capitalize on their listening strengths
learn how different listening approaches impact listening effectiveness
improve their ability to understand the purpose of different
communications
use listening approaches appropriate to the situation
overcome listening barriers and reduce conflict
enhance individual and team performance
RELATED PRODUCTS:
Personal
Listening Profile® Facilitator's Kit
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