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Personal Listening Profile®
Facilitator's Kit
Discover the Impact
of Five Listening Approaches
It’s estimated that people screen out or change the intended purpose
of what they hear in over 70% of all communications. The biggest
factor contributing to such miscommunications is our listening approach.
Behavioral research shows that people listen with a preferred listening
approach. The Personal Listening Profile® describes
five listening approaches:
Appreciative: Listens in a relaxed manner, seeking enjoyment,
entertainment, or inspiration
Empathic: Listens without judging, is supportive of the speaker,
and learns from the experiences of others
Comprehensive: Listens to organize and make sense of information
by understanding relationships among ideas
Discerning: Listens to get complete information, understand
the main message, and determine important details
Evaluative: Listens in order to make a decision based on
information provided and may accept or reject message based on personal
beliefs
Match Listening Approaches
to Communication Needs
The Personal Listening Profile® helps people in
your organization:
- discover their natural approach to listening
- capitalize on their listening strengths
- learn how different listening approaches impact listening effectiveness
- improve their ability to understand the purpose of different
communications
- use listening approaches appropriate to the situation
- overcome listening barriers and reduce conflict
- enhance individual and team performance
The Personal Listening
Profile Facilitator Kit includes:
One Facilitator's Manual, a fully scripted seminar, presentation
materials on CD-ROM, research and technical background, and two
profiles.
RELATED PRODUCTS:
Personal Listening Profile®
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